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Terms & Conditions

Making your Payment
   
We accept Paypal. We accept all major credit and debit cards including: VISA, MASTERCARD, DELTA, SWITCH, MAESTRO, SOLO and AMERICAN EXPRESS. We can also provide details for bank transfer. You will only be charged when your goods are dispatched. The only exception to this is for deposits on "special orders". For back order items, you will only be charged once the item has come into stock and is dispatched.


How to Contact Us   

A full set of contact details is included on our Contact Page


Shipping and Handling

All orders are dispatched with either Royal Mail or another parcel service. All orders have to be signed for on delivery, so if there's not going to be someone at your address please give a delivery address where someone will be in. All orders are collected from our premises by our carriers at around 2pm Monday to Friday. There is no collection on a Saturday. If we receive your order before 12noon we will endeavor to dispatch your order the same day provided the goods are in stock. If any goods are going to be out of stock for more than few days we will contact you. Standard Delivery normally takes 2-3 business days (Although we aim to provide the fastest possible service you must still allow up to 28 days for delivery). Next Days deliveries apply to business days only, so if you order on a Friday, on a Saturday or on a Sunday we cannot dispatch until Monday so your order should be received on the Tuesday (unless bank holidays which will delay delivery).

Your Security and Credit Card Security


VAT
   
All prices quoted on this website include VAT at the UK rate of 17.5%